Quality Policy
Our Policy is to provide quality services.
Quality management ensures processes are implemented for quality outputs, delivered fit-for-purpose for clients.
This is achieved by ensuring that all project management processes are conducted in a quality manner (quality assurance) and by developing quality criteria for the outputs themselves (quality control).
In order to achieve and maintain this, the implementation of a quality management system in accordance with ISO9001 is being implemented, focusing on our total commitment to:
- Anticipate and respond promptly and professionally to customer’s needs for our services.
- Be aware of the need to develop and review services to contend with new technologies and customer expectations.
- The emphasis on management leadership at all times.
- Communicate the system and goals to all personnel.
- Have total commitment to our system and goals.
- Recruit, train, develop and retain quality staff.
- Provide personnel the opportunity and encouragement to have input into how our goals can be achieved and reward individual effort, commitment, innovation and accomplishment.
- Demonstrate to our customers every time that their needs are first and foremost.
We make the above commitment with the expectation of the full support and cooperation of all personnel.
This policy is supported by our HSSEQ Systems and will be reviewed annually.